Shipping Policy

At Tech Nova, we are committed to providing a smooth and reliable shipping experience. Please review the information below to understand how we process and deliver your orders.

Order Processing

Orders are usually processed within 1–3 business days after your order has been successfully placed.Once your order has been processed and shipped, you will receive a confirmation email with your shipping and tracking information, when available.Please note that orders may take additional time to process during weekends, holidays, promotional periods, or periods of high order volume.

Shipping Times

Estimated delivery times depend on your location and the shipping method selected at checkout.

Standard Shipping: 5–10 business days
International Shipping: 7–15 business days

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to customs, weather conditions, carrier delays, holidays, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated based on your delivery location, order size, and selected shipping method. The applicable shipping charges will be displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions. Any applicable free-shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, when available.

Please allow some time for the tracking information to update after the package has been shipped.

International Shipping

We may ship orders to selected international destinations. International customers are responsible for providing accurate shipping information and complying with any applicable local requirements.

Depending on the destination, your order may be subject to customs duties, taxes, or other import fees. These charges, if applicable, are the responsibility of the customer unless otherwise stated at checkout.

Incorrect or Incomplete Shipping Information

Please make sure that your shipping address and contact information are correct before placing your order.

If you provide an incorrect or incomplete address, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that the shipping information can be changed once the order has been processed or shipped.

Lost, Delayed, or Damaged Packages

If your order is delayed, lost, or appears to have been damaged during delivery, please contact us at housenovastore@outlook.com with your order number and relevant details.

We will review the situation and work with the shipping carrier where necessary to help resolve the issue.