Our 30-day return policy means that you have 30 days after receiving your item to request a return.To be eligible for a return, the item must be in the same condition in which you received it, unworn or unused, with all tags attached, and in its original packaging. You will also need the receipt or proof of purchase.To start a return, please contact us at housenovastore@outlook.com. Returns must be sent to the following address: [INSERT RETURN ADDRESS].If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Items sent to us without first requesting a return will not be accepted.If you have any questions about returns, you can contact us at any time at housenovastore@outlook.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective or damaged, or if you received the wrong item. This will allow us to assess the issue and work to resolve it.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including perishable goods (such as food, flowers, or plants), custom-made products (such as special orders or personalized items), and personal care products (such as beauty products).
We also do not accept returns of hazardous materials, flammable liquids, or gases. If you ha